LINK Conversations can help you reach more customers and leads right where they are. Enriching your communication with customer-centric channels, content and messages, it simplifies and targets your customer dialogue. Create bots and complex dialogue quickly without prior technical knowledge.
By offering customer dialogue on mobile devices, you increase the chance of engaging with customers. This in turn helps you to increase sales and increase customer satisfaction. Communicate with your customers via all relevant mobile phones (Android and iOS) and without being restricted by mobile operator standards (eg RCS).
LINK Conversations is based on an easy-to-use and easy-to-integrate API. It is future-proofed by the fact that new channels can be added seamlessly without the need to change the interface.
Conversations can be integrated with our tool LINK Flow which is a system for building a chat or dialogue with your customer. It is intuitive and easy to use with drag and drop flow builder functions. In just a few minutes, complete message flows for conversations can be created and sent out to your customers
Traditional text messages are often purely transaction-based and can be used for the communication of password verification, booking reminders, package delivery updates, coupons, promotions, etc. However, most SMS messages do not invite dialogue, or it is limited through 2-way SMS. Conversations allows you to create a dialogue and get immediate insight into your individual customers.
Customer-focused chats allow you to be personal with your target audience. Natural real-time interaction creates context and commitment that drives a higher response rate and targeted calls-to-action.
By working with your customers in the right channel and context, you create new business opportunities. Give the right offer at the right time, and you will increase your conversion and sales! You can reach billions of users through a simple API and interface.
Multi-channel communication with rich content, including pictures, videos, voice message, links, QR codes, geo-location etc.
Engaging with your customers in the right channel and context creates new business opportunities. Providing the right content and offerings at the right time expands sales, up sales, cross-sales and re-sales, increasing conversion rates.