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Information in regard to LINK Mobility and COVID-19

12 March 2020
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In accordance with WHO and local authorities in the markets in which we operate, LINK Mobility has taken internal measures to protect our workforce and contribute to reducing the increased spread of the Coronavirus, as well as help protect the people most vulnerable to the virus. Taking these measures into account, we ensure you that business continuity and daily operations are our top priority.

We have established an internal taskforce that is monitoring the situation on a day-to-day basis. Our local management has been empowered to evaluate the ongoing risk and react according to directions and recommendations from local authorities. Below you will find general information on LINK Mobility’s current internal situation with regards to our services and operations:

1. How is LINK Mobility handling the situation with COVID-19?

Our approach is based on the current situation and designed to protect the health and safety of our workforce and their families, while ensuring business continuity and our ability to serve our customers.

Read our LINK Mobility statement in regard to COVID-19 here.

2. How will LINK Mobility inform customers and suppliers if the current situation would change?

If the situation changes, you will be contacted by your local account team or already existing notification/information systems.

3. Will the current COVID-19 situation affect my account and activities at LINK Mobility?

 As the current situation is, no. LINK Mobility has adopted an approach designed to protect the health and safety of our employees and to ensure business continuity as our top priority. If the situation changes, you will be contacted by your account team.

4. Will I still have the same access to all support systems for the services at LINK Mobility?

Yes, we are currently operating a normal state of business. For any other inquires please contact your local LINK office: https://linkmobility.com/our-offices/

5. What policies does LINK Mobility have if it is no longer possible to perform planned activities due to COVID-19?

Please contact your local office or account team to verify the local policies in regard to this: https://linkmobility.com/our-offices/

 

General Advice:

https://www.who.int/emergencies/diseases/novel-coronavirus-2019

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

When traveling:

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/travel-advice

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LINK Mobility is Europe's leading provider within mobile communications, specializing in messaging, digital services and intelligent data usage.

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